AI 24/7 Customer Support Assistant
Client
HEP-Opsrkba
Expertise
AI development, UX/UI design, Illustrations, Animations, AI video content
Year
2025
About Project
Automating Customer Support for a Better Service Experience
We partnered with HEP (national energy company, which has been dealing with generation, distribution and supply of electricity) to develop an AI-driven support solution for their HEPI product, enabling faster responses and continuous service availability. The project focused on improving customer experience while helping support teams manage growing volumes of user inquiries more efficiently.
smart & seamless. Automation handles complexity, while Iskra delivers fast, personal & on-brand interactions.
AI-powered support across web and social delivers fast, effortless help wherever users engage.
A consistent digital identity creates instantly recognizable experience.
